Professional Membership Contract RFP

Background

Balance is easily taken for granted. However, when the fragile vestibular organs of the inner ear are damaged by illness or injury, anyone can lose the ability to balance—not just physically, but the demands of school, work, family, and independent living. These profound impacts are often made worse by the disorder’s invisibility to others and the extended amount of time it takes to get an accurate diagnosis.

More than 35% of US adults aged 40 years and older (69 million people) experience vestibular dysfunction at some point in their lives; many of them go on to develop a chronic vestibular disorder. For almost 30 years, The Vestibular Disorders Association (VeDA) has been a highly respected source of scientifically credible information on vestibular disorders. Through our publications and online community, VeDA has reached literally millions of vestibular patients with critical information and support.

Agency Description

Mission

To support and empower vestibular patients on their journey back to balance.

Vision

We envision a world where vestibular disorders are widely understood, rapidly diagnosed, and effectively treated so patients can restore balance and regain life.

Project Description

The Vestibular Disorders Association is a 501 (c)3 nonprofit organization with a professional membership of ~1,300 vestibular healthcare professionals. We are looking to expand this network to include all major balance centers in the U.S. and Canada, as well as physical therapy clinics and private practitioners with specialized training in the care of people suffering with vestibular dysfunction.

Scope of Work

The contractor will oversee changes to our professional membership program, which includes cultivating current members and prospecting new members. Tasks include but are not be limited to:

1. Cultivate relationships with current members and facilitate renewals.
2. Create promotional outreach materials.
3. Research and solicit leads.
4. Working with the Database Manager, manage the membership database.
5. Report on membership metrics.
6. Create and implement membership strategies.
7. Communicate membership value and benefits to current and prospective members.
8. Evaluate and improve membership programs to achieve retention and growth goals.
9. Possible travel to professional association meetings to network and promote membership.

Desired Outcomes

• Increase professional membership retention to minimum 75% (from ~60%)
• Grow professional membership to a minimum 1,500 clinicians and 800 organizations.

Qualifications

• Outside sales experience.
• Experience with professional association membership preferred.
• Excellent customer service skills.
• Knowledge of healthcare systems.
• Knowledge of nonprofit organizations.
• Experience working with diverse populations.
• Ability to work with a flexible and engaged staff and volunteers.

Proposal Content

Candidate should submit:

1. A proposal, not to exceed four pages.
2. Documentation of related education and experience.
3. Project description/approach.
4. References, with contact information.

Timeline

Proposals are due by April 15th, 2022. Candidates will be notified by May 15th, 2022.

Contract will run for one year with option for renewal if goals are met and additional goals are identified.

Budget

$3,000/month for the duration of the agreement.

Contact

Send questions and/or completed RPF to [email protected].